Privacy

This page will provide specific examples of what information we can see from our end and how it may affect you. Only Pi-hole administrators can see this information and it is not shared outside of our team.

pi-hole.net

This is our main Webpage and is mostly used as a place for us to publish blog posts (which are replicated to discourse.pi-hole.net) as well as other important pages. Pi-hole LLC is the sole owner of the information collected on this site. We only collect information that you give us voluntarily via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you when you contact us. We will not share your information with any third party unless we need it to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email to tell you about specials, new products or services or changes to this privacy policy. We take precautions to protect your information both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and an “https” at the beginning of the address of the web page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email, legal@pi-hole.net. Our Webpage is powered by WordPress and Jetpack. Through Jetpack’s dashboard, we are able to see how many unique visitors are visiting our site, referral information, top viewed pages, and outbound clicks. This information is limited to content only on the base pi-hole.net Webpage(s).

How We Use WordPress/Jetpack’s Information

We use it for capacity planning and to see if certain posts we do are worthwhile, such as the iterations of What really happens on your network? If you want to block any of this information using your Pi-hole, just blacklist pixel.wp.com and stats.wp.com (these are often already part of the default lists Pi-hole ships with).

discourse.pi-hole.net

Discourse is the open source software that powers our user forums. We’re able to see the statistics Discourse has built in. We can see your email address (the Show button must be clicked in order to see it) and your IP address; activity about your account; top searches (cumulative of all users); and several other general statistics (some of which are available publicly). You can learn more about Discourse and their software here.

How We Use Discourse’s Information

We use it to learn what pages people view in order to see common problems and issues people run into and if they warrant the creation of an FAQs.

BunnyCDN

You can see everything our Content Delivery Network offers. They offer some basic statistics.

How We Use BunnyCDN’s Information

We use it for capacity planning and deciding where we may need to position our servers or load balancers for the best performance.